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Returns

    Custom Ordered Instruments. -  If you as the original owner are not 100% completely satisfied with your purchase, return it within 3 days from the date of delivery of the instrument for a full refund, excluding the $1000 non-refundable deposit and any shipping cost incurred. Depending on the return situation and condition of product, at Altman Guitars discretion, returns may be subject to a maximum 10% return handling charge.

     The instrument must be returned within 3 days from the date of delivery of the instrument and meet the criteria specified below:

The Instrument must be in brand new, original condition and show no signs of wear or use including, but not limited to, pick scratches, belt-buckle scratches, scuffs, dings or scrapes on the instrument or case, or your return may be subject to a return handling charge of a minimum of 5%.

    Instruments In Stock - If you as the original purchaser are not 100% completely satisfied with your purchase, return it within 3 days from the date of delivery of the instrument for a full refund, excluding any shipping cost incurred. Depending on the return situation and condition of product, at Altman Guitars discretion, returns may be subject to a maximum 5% return handling charge.

   The instrument must be returned within 3 days from the date of delivery of the instrument must be in the original condition it was purchased. 

 

   Your refund will be quickly processed once we confirm that your returned item meets these requirements. Buyer assumes responsibility for all return shipping costs.